Privacy Policy

Champion AI Ltd.

1. Introduction

Champion AI Ltd ("we," "our," "us") values your privacy and is committed to protecting your personal information.


This Privacy Policy explains what data we collect, how we use it, your rights regarding that data, and how we comply with applicable privacy laws including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Privacy Officer Contact:
Email: [email protected]
Address: 30 McEwan Drive West, Bolton, ON, Canada, L7E 2V6

2. Data Collection

2.1 Information you provide

We collect the following information when you interact with our website or services:

  • Name, email address, phone number

  • Company name, role/title, company size, industry type

  • Current AI usage and biggest AI challenges

  • Business documents that help us understand your company better

  • Signature (where applicable for agreements)

  • Opt-in preferences for email and SMS communication

2.2 Information collected automatically

We may automatically collect technical information including:

  • Cookies and similar technologies: Session cookies, persistent cookies, analytics cookies

  • IP address and geographic location

  • Browser type and version

  • Device information (type, operating system)

  • Pages visited, time spent on pages, and referral sources

  • Date and time of access

2.3 Cookie management

You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

3. Legal Basis and Data Usage

3.1 How we use your information

We process your personal information based on the following legal grounds:

  • Consent: When you provide explicit consent (e.g., opt-in for marketing communications)

  • Contract Performance: To provide services you've requested

  • Legitimate Interests: To improve our services, conduct analytics, and operate our business

  • Legal Obligations: To comply with applicable laws and regulations

Your information is used to:

  • Provide, deliver, and improve our AI consultancy services

  • Communicate with you via email, SMS, or phone regarding our services

  • Send marketing and promotional materials (with your consent)

  • Conduct business analytics to understand client needs and improve service delivery

  • Respond to inquiries and provide customer support

  • Maintain security and prevent fraud

  • Comply with legal and regulatory requirements

3.2 Marketing communications

You may opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails

  • Replying "STOP" to SMS messages

  • Contacting our Privacy Officer directly

4. Data Sharing and Disclosure

4.1 Third-party service providers

We may share your information with trusted third-party platforms that help us operate our business, including but not limited to:

  • CRM and Communication: GoHighLevel, Slack

  • Data Management: Airtable, Google Workspace, Harvest

  • Automation: Zapier, Make.com, n8n

  • Design Tools: Canva, Adobe Creative Cloud

  • Security: Proton Pass

These providers process data on our behalf under strict confidentiality agreements and are contractually required to protect your information and use it only for the purposes we specify.

4.2 Legal disclosures

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:

  • Comply with legal obligations

  • Protect our rights, property, or safety

  • Prevent fraud or security threats

  • Enforce our Terms of Service

4.3 Business transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4.4 Your consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

You may request a current list of third-party processors by contacting our Privacy Officer.

5. Data Security

We employ commercially reasonable security measures to protect your data, including:

  • Secure servers with encryption (SSL/TLS)

  • Password managers and access controls

  • Regular security audits and updates

  • Employee training on data protection

  • Secure data transmission protocols

While we implement industry-standard security practices, no system is 100% secure. We cannot guarantee absolute security but continuously review and improve our practices to safeguard your information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Active Client Data: Retained for the duration of our business relationship plus 5 years

  • Marketing Data: Retained until you withdraw consent or 5 years of inactivity

  • Legal/Compliance Data: Retained as required by applicable laws

You may request deletion of your data at any time, subject to our legal obligations.

7. Your Privacy Rights

You have the following rights regarding your personal information:

7.1 Access and Portability

  • Request a copy of the personal information we hold about you

  • Receive your data in a structured, commonly used format

7.2 Correction

  • Request correction of inaccurate or incomplete information

7.3 Deletion

  • Request deletion of your personal information (subject to legal retention requirements)

7.4 Restriction and Objection

  • Restrict or object to certain processing activities

  • Withdraw consent for marketing communications at any time

7.5 Complaint

  • Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

How to exercise Your rights:
Contact our Privacy Officer at [email protected]. We will respond to your request within 30 days.

8. International Data Transfers

Your data may be processed and stored outside of Canada depending on the third-party tools and platforms we use. When data is transferred internationally, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses

  • Privacy Shield certification (where applicable)

  • Adequacy decisions by Canadian authorities

  • Your explicit consent

9. Children's Privacy

Our services are intended for businesses and are restricted to individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected personal information from a child without proper parental consent, we will take immediate steps to delete such information.

10. Use of AI and Automated Decision-Making

As an AI consultancy, we may use artificial intelligence tools in our operations. We do not use automated decision-making that produces legal effects or similarly significant effects on individuals without human oversight. Any AI tools we use are designed to assist our human consultants, not replace human judgment.

11. Data Breach Notification

In the unlikely event of a data breach that poses a real risk of significant harm to you, we will:

  • Notify affected individuals as soon as feasible

  • Report the breach to the Privacy Commissioner of Canada as required by law

  • Take immediate steps to mitigate harm and prevent future breaches

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will:

  • Update the "Last Modified" date at the top of this page

  • Notify you via email or prominent notice on our website

  • Obtain your consent where required by law

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Champion AI Ltd. Privacy Officer
Email: [email protected]
Address: 30 McEwan Drive West, Bolton, ON, Canada, L7E 2V6

Acknowledgment: This Privacy Policy is governed by the laws of Canada and the Province of Ontario.

Last modified: January 26, 2026